KG
Karen G
1 reviews | Active since Aug 2012
29 Dec 2015, 08:07
Reference Number - ***/GO
With regards to my former complaint logged, reference number attached. I received 2 phone calls from Buntu advising an investigation will be done. Up to date I have had no response to my complaint. Seems like the holidays got the better of the management team for Edgars. This proves that staff can do anything they want to customers and action is not taken swiftly.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
30 Dec 2015, 17:19Hello karengo08,
We must sincerely apologise for the overall experience. Kindly note the concerns raised did not fall on deaf ears. Keeping a promise to our customers is a priority and we assure you Buntu will revert to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Kindly note the concerns raised did not fall on deaf ears. Keeping a promise to our customers is a priority and we assure you Buntu will revert to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply30 Dec 2015, 17:19
Official
Hello karengo08,
We must sincerely apologise for the overall experience. Kindly note the concerns raised did not fall on deaf ears. Keeping a promise to our customers is a priority and we assure you Buntu will revert to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Kindly note the concerns raised did not fall on deaf ears. Keeping a promise to our customers is a priority and we assure you Buntu will revert to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,