1 reviews | Active since Nov 2017
Redsquare online-Pathetic service
I placed an order online on 27/10/2017, received an email stating i would receive my order between 2-5 working days. I phoned their customer care line and emailed them on 3/11/2017 as i did not receive my order. It's now 6/11/2017 and no-one has gotten back to me and i still havent received my order yet i was billed for this.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Red square Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred as the systems were not working properly. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Red square Online team regarding the order that you are tracking, they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred as the systems were not working properly. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.