AA
Athenkosi A
1 reviews | Active since Nov 2018
13 Jun 2019, 14:08
REDICULOUS SERVICE AND ************ BEHAIVIOUR
MY GIRLFRIED OPENED AN ACCOUNT AT EDGARS BIRCHACRES MALL AND SHE WAS TOLD THAT SHE CANNOT TAKE CLOTHES YET BECAUSE SHE IS EARNING ALOT OF MONEY THEY STILL NEED TO INVESTIGATE HER!...WHAT NONSENSE IS THAT!
NOW WE JUST RECEIVED AN SMS SAYING SHE MUST PAY FOR A FUNERAL PLAN THAT WE NEVER TOOK!
PLEASE ATTEND TO THIS ASAP AND CLOSE ALL NONSENSE ACCOUNTS IN HER NAME!
SHE HAD TO GO TO THE SHOP SO MANY TIMES WITHOUT ANY HELP AND STILL NOW NO HELP!
regards, Athenkosi Zekani, ********** ********** 249428
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Edgars's replyOfficial
13 Jun 2019, 18:54Dear Athenkosi,
Thank you for bringing the above concerns to our attention.
Could you kindly revert with the main account holders details through our customer relation channel ( ***) as we could not pick up an existing account using the ID number provided.
Once the details are received we will have the query referred to the relevant team for resolutions purposes.
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Could you kindly revert with the main account holders details through our customer relation channel ( ***) as we could not pick up an existing account using the ID number provided.
Once the details are received we will have the query referred to the relevant team for resolutions purposes.
Kind Regards
The Edgars Team
***
Edgars's reply13 Jun 2019, 18:54
Official
Dear Athenkosi,
Thank you for bringing the above concerns to our attention.
Could you kindly revert with the main account holders details through our customer relation channel ( ***) as we could not pick up an existing account using the ID number provided.
Once the details are received we will have the query referred to the relevant team for resolutions purposes.
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Could you kindly revert with the main account holders details through our customer relation channel ( ***) as we could not pick up an existing account using the ID number provided.
Once the details are received we will have the query referred to the relevant team for resolutions purposes.
Kind Regards
The Edgars Team
***