JM
Jacques M

1 reviews | Active since Aug 2017

15 Aug 2017, 14:32

Red Square Online

Placed order on the 9th , today (15th) the order hasn't even been processed yet and nobody can tell me anything even reached them on FB. I frequently shop online (Zando, Superbalist, takealot, even bid or buy) and this has been the worst service I've received to date. Wouldn't recommend them to anybody at this point. Rather try Dischem or myperfumeshop.co.za

0
Replies (3)
Edgars
Edgars's reply16 Aug 2017, 09:12
Official

We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. We therefore request that you furnish us with the order number to be able to provide proper assistance. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards

Customer Experience Team

Call Centre ***

Best regards,

Edgars
Edgars's reply16 Aug 2017, 09:13
Official

We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. We therefore request that you furnish us with the order number to be able to provide proper assistance. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards

Customer Experience Team

Call Centre ***

Best regards,

JM
Jacques M's update16 Aug 2017, 09:57
Reviewer Update
Today they reply that the item I ordered is out of stock , Red Square Online is in my opinion the worst online service. Done with them and edgars