Red square online

<p>Placed an order with red square online on 30 July, with their 2-5 working day delivery. Emailed and called customer service on the 3rd August to find out when the order would be delivered and explained I was flying out on the 5th. My order was escalated and a manager called to say my order would be delivered by the 5th, 5 working days later. Called again on the 4th and was given a tracking number. Called the delivery company who informed me that my order had not been picked up and would be delivered by the 8th, 7 working days later. Called customer service back to inform them that I would not be there as was leaving, and they escalated my order again saying a manager would call me. No call from the manager and I have still not received my order. It is really misleading to state 2-5 working days when you cannot deliver within that time frame. Disappointing promises from managers that weren't fulfilled and no further contact.</p>