EM
Elizabeth M
1 reviews | Active since Jul 2015
08 Jul 2015, 12:34
Red Square On Line site
I tried to buy a perfume on line at Red Square on Monday. I got no order number, no delivery tracking number, there is no record of my purchase on the site, but my bank account has been debited 4 times with the same amount.. They have no idea when they will refund me money.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
10 Jul 2015, 13:03Hello Irene12,
Thank you for raising your apprehensions with us. Please be advised the Red Square online team is in receipt of this query. We assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please be advised the Red Square online team is in receipt of this query. We assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply10 Jul 2015, 13:03
Official
Hello Irene12,
Thank you for raising your apprehensions with us. Please be advised the Red Square online team is in receipt of this query. We assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please be advised the Red Square online team is in receipt of this query. We assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,