1 reviews | Active since Feb 2017

22 Mar 2017, 09:43

Red Square Constantia Village - my Human Rights experience

<p>Visiting the Edgars Red Square Store in Constantia Village was not part of my journey on Human Rights Day but I am so happy that I had the privilege of engaging with Qulthum Isaacs who made me feel that I deserved her special attention! This was my first experience of actually connecting with a Consultant because every other encounter led me to believe that they were doing me a favour. Because you made me feel that it was my right to focus your energy and expertise on me - my purchase was worth it! Thank you for your professionalism, your genuine interest and the most memorable service experience. Francis Jearey - Manager Red Square and Felicity - Edgars Red Square Store Manager, you have an asset in your business.</p>

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Replies (1)
Edgars
Edgars's reply22 Mar 2017, 11:03
Official

We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that these staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.