Red Square - Business must be BOOMING!
<p>My review is actually about Red Square in Bloemfontein - Mimosa Mall</p> <p>I visited Red Square in Bloem this morning (23 Dec) and they were very quiet, with two customers in the store. I looked for gifts and not once in 10 minutes of browsing did anyone offer to assist me. I approached a staff member and she just responded that she doesn't have what I was looking for and continued to chat with a fellow staff member. She did not offer anything else. Another person entered the store and suddenly everyone (3 different staff) offered help. I probably look like I don't have money. I was about to spend over R2000 on perfume. Thanks for helping me save my money with the horrible service. Business must be BOOMING that you guys can select who you want to assist and not. I spent the money in Foschini, thanks. </p>
Thank you so much for engaging with us. We’d like to let you know that your complaint has been heard and will be taken seriously. Our store manger will fully investigate this incident and provide feedback to you.
Reference Number: ***/GO
Kind regards
Edgars Customer Experience Team
Thank you so much for engaging with us. We’d like to let you know that your complaint has been heard and will be taken seriously. Our store manger will fully investigate this incident and provide feedback to you.
Reference Number: ***/GO
Kind regards
Edgars Customer Experience Team
I was contacted by the manager and she addressed my complaint.
I was contacted by the manager and she addressed my complaint.
