Red Sqaure Online purchase discount /delivery ****

I have a problem with my online purchase from Red Square on 04 June 2015. The purchase was charged to my Edgar's account.<br> <br> After numerous emails and trying to get through to the call center I have had no feedback up to today!! I am getting impatient now!!! I am really disappointed and so frustrated!!! How long will it take to get this issue resolved?! Red Square online has the most appalling service and I will definitely reconsider before buying from you online again!!! <br> <br> When will I receive the following two items that was NOT dispatched (out of stock?) to me: <br> <br> 1 x Revlon Megalash Waterproof Mascara <br> 1 x Maybelline Color Sensational Pearl Lipstick <br> <br> Also, when will the discount be corrected on my order? I ordered above R2000 and I should have received R400 discount as per the advertising online if you purchase above R2000 you receive R400 discount. My total order was R2008.95. I only received R255 discount which is incorrect. Please correct it on my account! My June statement is also not available online. Why can't I access it???<br> <br> Please attend to this as a matter of urgency or I will take a legal action against Red Square!!!!! I am beyond fed-up now.