1 reviews | Active since Nov 2009
Red Carpet Service
I hardly use to shop at Edgar's Chatsworth due to previous rude managers who exude negative & unpleasant shopping encounters for regular customers. Galleria manager Andrew **** that the red carpet voucher cannot be redeemed at any store as the system will not allow it which is the most absurd comment I heard, ever said to a customer especially after having past retail experience! However after Marlini became store manager, there's been a total shift of customer service which resulted in a delightful & amazing shopping experience. Staff seem more customer-driven and positively spirited which is not only great for shoppers but for the company turnover. I had the pleasure of spoiling myself and my mum to exclusive fragrances, assisted by Nicole Naidoo and some make-up spoils, guided by Merisha Govender, all with the cherry-on-the-top Red Carpet voucher? I am extremely delighted at the efficient service delivered. I am extremely grateful and pleased to note that Marlini who portrays an ambassador of a very large & busy retail store, takes pride in giving Chatsworth customers personalized & professional service delivery. The three above mentioned employees are truly a credit to your brand and they fully epitomise what 5 star service is all about. Many Thanks Lovely ladies⭐️ Galleria your R3200 loss is Chatsworth's gain!
Thank you for taking the time to share your shopping experience with us.We will ensure that our Galleria store is copied in on this message so that they are aware that these vouchers can be redeemed in all our branches . We are delighted to hear that you have received such commendable service from our manageress and staff of Chatsworth . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that our staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to our staff member’s direct manager for further recognition. Thank you for your business and we look forward to your continued support.Thank you for your continued support. ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for taking the time to share your shopping experience with us.We will ensure that our Galleria store is copied in on this message so that they are aware that these vouchers can be redeemed in all our branches . We are delighted to hear that you have received such commendable service from our manageress and staff of Chatsworth . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that our staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to our staff member’s direct manager for further recognition. Thank you for your business and we look forward to your continued support.Thank you for your continued support. ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
