RK
Rhodene K
1 reviews | Active since Aug 2010
14 Jan 2016, 13:42
RECEIVING CALLS ON MY MOBILE AGAIN!!!
RECEIVING CALLS ON MY MOBILE AGAIN!!!<br> This is now the second time this month that i've been contacted on my mobile - i've complained about Edgars contacting me on my mobile last year AFTER I'VE BEEN TO CUSTOMER SERVICE IN-STORE MULTIPLE TIMES TO REMOVE THE OPTION - problem was then fixed after 21 days for Edgars IT to update system but received another call today from ***<br> PLEASE REMOVE MY CELL NUMBER FROM YOUR SYSTEM ASAP
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Replies (1)Edgars's replyOfficial
17 Jan 2016, 14:48Hello rhodenek,
Thank you for bringing this matter to our attention. Please be advised your cell number was removed from the Marketing list and the number is not from the Edcon group. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised your cell number was removed from the Marketing list and the number is not from the Edcon group. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply17 Jan 2016, 14:48
Official
Hello rhodenek,
Thank you for bringing this matter to our attention. Please be advised your cell number was removed from the Marketing list and the number is not from the Edcon group. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Please be advised your cell number was removed from the Marketing list and the number is not from the Edcon group. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
