1 reviews | Active since Dec 2016
Received no bill now being charged late fees
I only receive bills from Edgars every second or third month
My last bill I received was 17 October 2017. I received no sms or notification that a payment was due, on an account that was R104.39. I didnt receive a bill for November at all. Received an sms saying that I have a payment due on the 7th of December, made a payment of R100, and received a new statement saying I have been charged a late payment fee. It says my account is now R154,04. So now all the sudden my account is almost R50 more than it was in October even though I didnt buy anything, and a payment was made.
I have now had enough of Edgars, because they blacklisted me in the past even though my account was paid in full, with no reason as to why it was done. I have now paid my account in full and would like Edgars to close my account once it reflects on their system!
Thank you for making contact with us regarding your account.Kindly note that we have escalated your query to our accounts team and feedback will be provided to you.
***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for making contact with us regarding your account.Kindly note that we have escalated your query to our accounts team and feedback will be provided to you.
***/GO
Kind regards
The Edcon Customer Experience Team
