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Phathutshedzo M
1 reviews | Active since Feb 2014
17 Dec 2015, 18:07
receive bad attitude because of wrong pricing
Edgars active Mankweng<br> I enter the shop found the banner of sale on clothes, so I select the clothes I wanted to buy and when I get to the till I was told the sale is starting tomorrow. My concern how can they put sale price and not put that they is starting tomorrow. I was so treated so bad by the manager. How can you hire someone who doesn't know to handle customer and please stop putting sale price when the shop still open.<br> <br>
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Edgars's replyOfficial
20 Dec 2015, 10:51Hello Phathumt,
Thank you for notifying us of your shopping experience. That is certainly not the type of service that indicates our standards. Kindly be advised we have notified management of the lapse in service and that is not the manner in which to address our customer.
Customers are the life blood of this organisation and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. That is certainly not the type of service that indicates our standards. Kindly be advised we have notified management of the lapse in service and that is not the manner in which to address our customer.
Customers are the life blood of this organisation and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply20 Dec 2015, 10:51
Official
Hello Phathumt,
Thank you for notifying us of your shopping experience. That is certainly not the type of service that indicates our standards. Kindly be advised we have notified management of the lapse in service and that is not the manner in which to address our customer.
Customers are the life blood of this organisation and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. That is certainly not the type of service that indicates our standards. Kindly be advised we have notified management of the lapse in service and that is not the manner in which to address our customer.
Customers are the life blood of this organisation and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***