D.
David .
1 reviews | Active since Nov 2018
23 Nov 2018, 07:50
REALLY HATE THAT NOTHING WORKS AFTER BUYING WITHIN A WEEK
Product bought within 1 week - nothing works
Bought a Huawei Y7 2018 and the charger that came with this product does not work Was always charging the phone via usb to my laptop and that was fine until now.
Phone does not switch on and now it looks like I have to bring my phone into your store on BlackFriday - was that done deliberately so that I'm forced to spend more money ? I expect a FREE replacement - you can send off this phone to wherever but I need a working phone now
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
23 Nov 2018, 10:56Thank you for making contact with us. We apologise for the disappointment and inconvenience caused to you with the faulty device. We will alert management so that the phone can be booked in as high priority and feedback will be provided to you.
***/GO
Kind regards
The Edgars Customer Experience Team
***/GO
Kind regards
The Edgars Customer Experience Team
Edgars's reply23 Nov 2018, 10:56
Official
Thank you for making contact with us. We apologise for the disappointment and inconvenience caused to you with the faulty device. We will alert management so that the phone can be booked in as high priority and feedback will be provided to you.
***/GO
Kind regards
The Edgars Customer Experience Team
***/GO
Kind regards
The Edgars Customer Experience Team
D.
David .'s updateReviewer Update
28 Nov 2018, 12:18Phone still does NOT work.
I would like either a Huawei P20 PRO as a replacement phone because of you inconveniencing me
for 2 days or I would like my money back and I'll go somewhere else.
D.
David .'s update28 Nov 2018, 12:18
Reviewer Update
Phone still does NOT work.
I would like either a Huawei P20 PRO as a replacement phone because of you inconveniencing me
for 2 days or I would like my money back and I'll go somewhere else.