1 reviews | Active since Jul 2011
<p>I've been an account holde for more than 5 years now, never paying late. This month I was a bit late, since Edgars doesnt send me a statement unless I have to beg them for one. Needless to say, they charge R60 for a late payment? I understand that if someone is a late payer it should be handled, but seriously R60??? I owe R2500 on my account and plan on closing it next month. After all these years of honest behaviour I've only been late twice, and I always pay before the second week of the month is past. So stick it where the sun doesnt shine, I was very happy with paying for overpriced clothing from your stores, and my whole family have cancelled their accounts, I was the only one always defending reasons to keep an Edgars account. Never again. </p>
We must apologise for the delayed response.
Please be advised the late charge fee in calculated in accordance with the outstanding instalment amount for the month.
We must sincerely apologise for the frustration and inconvenience caused to you. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the delayed response.
Please be advised the late charge fee in calculated in accordance with the outstanding instalment amount for the month.
We must sincerely apologise for the frustration and inconvenience caused to you. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
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