sD
shelley D
1 reviews | Active since Sept 2014
28 Dec 2015, 14:51
Really bad service from the MAC staff
MAC at Edgars Clearwater. I haven't really used MAC before and won't again! MAC has such a good reputation that I was willing to go and spend the extra money on their products because I knew they would assist me etc -TOTALLy wrong. When I walked in I was confronted by 3 very rude and unhelpful women, I asked if they could help me find the right foundation and the woman poured a dot on her hand of the one i had and said \that should be fine"handed it to me and walked off. No one offered any testers or trials or advice"
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Edgars's replyOfficial
30 Dec 2015, 13:24Hello anon11,
Thank you for notifying us of your shopping experience. Customers are kings and ii is our daily mandate to make for certain that they leave our stores satisfied and all their needs met. We apologise for the overall experience, but we assure you the store manager was notified and he will revert with feedback regarding the Mac products you purchased.
The reference number for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. Customers are kings and ii is our daily mandate to make for certain that they leave our stores satisfied and all their needs met. We apologise for the overall experience, but we assure you the store manager was notified and he will revert with feedback regarding the Mac products you purchased.
The reference number for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply30 Dec 2015, 13:24
Official
Hello anon11,
Thank you for notifying us of your shopping experience. Customers are kings and ii is our daily mandate to make for certain that they leave our stores satisfied and all their needs met. We apologise for the overall experience, but we assure you the store manager was notified and he will revert with feedback regarding the Mac products you purchased.
The reference number for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. Customers are kings and ii is our daily mandate to make for certain that they leave our stores satisfied and all their needs met. We apologise for the overall experience, but we assure you the store manager was notified and he will revert with feedback regarding the Mac products you purchased.
The reference number for your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***