lB
larry B

1 reviews | Active since Jul 2013

06 Dec 2021, 16:15

really bad service from RCS\EDGARS

i keep receiving messages stating that i need to make my payment i called the call center and they can see that there is a payment but they cant say why i am still receiving the messages. he then requested that i send through the proof of payment so that they can verify it. im really sorry but ever since they were taken over the service has been bad. i will be closing my account as well as my wife's account with them once this is completed.

i dont see why i should have to phone around when i know that i made all my payments.

0
Replies (2)
Edgars
Edgars's reply07 Dec 2021, 08:40
Official
Good morning Larry.

 We are sorry that your recent experience has led you to contact us with a complaint. 

I have received your email and have escalated your query to RCS.

I will be in contact with you and awaiting feedback from RCS .

Take care .

Best regards,

Edgars
Edgars's reply03 Jan 2022, 12:58
Official
 Good day Larry. 

Trust you well.

We apologize for the delay in response. 
Feedback was provided by store/rcs.
Should you have any further enquiries do not hesitate to contact us.

Thank you and take care.

Best regards,