****** in the Shop

Item: Edgars
Rating: 2
Author: Nomalanga M

I walked into the shop looking for a black t -shirt, got it and went and paid. as i exit the shop security wants to check my bags. i ask him since when the bags are shopped and ask him to call the manager. while waiting for the manager the white gentleman who was behind me at the till exits the shop without being checked. I asked the manager who didn't know what to say. I stormed out leaving the bag which was paid for. I will never go there again.

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Replies (1)

Edgars's replyOfficial

14 Aug 2015, 15:37

Hello nomalangam@,

Thank you for raising your concerns with us. Please be advised Edcon has reversed the rights to search customer's bags. However, we do not discriminate against our customers at all. We are pleased you liaised with the store manager.

We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team.
***

Edgars's reply14 Aug 2015, 15:37

Official