PM
Potie M

1 reviews | Active since Jun 2021

24 Feb 2022, 15:55

R50 Voucher

Good day Edgar's Sandton

I received a R50 voucher and the store advises we can't buy airtime at edgars mobile even though it sells airtime, I asked the sales reps whyand she responded by saying she doesn't know why.

You can't even buy anything below the amount it has to be the exact amount of the voucher or more the reps advised.

So what is the reason of giving out vouch hers if we as customers cannot utilize them.

0
Replies (3)
Edgars
Edgars's reply28 Feb 2022, 15:06
Official
 Dear Potie. 

Trust you well..
Edgars Sandton management has made contact with you with a resolution of query.

Should you have any further enquiries please feel free to contact us.

Thank you and take care.

PM
Potie M's update03 Mar 2022, 12:36
Reviewer Update
Hi Edgar's

Thank you very much on how you handled the matter.

You have winned back your customer.

Edgars
Edgars's reply03 Mar 2022, 14:07
Official
Dear Potie.

Thank you so much for your positive feedback, Potie

Take care .