R273.60 SERVICE FEE PER ANNUM INTRODUCED-FOR WHAT?

Edgars has introduced a R22.80 per month (x 12 = R273.60) service fee for what reason. A notice on their statement says its due to their high costs. Sure, when you have inefficiencies as they do such as standing in queues for paying or customer services when there are two or three attendants per till and they can chat and take their time. Maybe Edgars should look at their productivity instead of me paying for inefficiencies. What about giving me notice of the the introduction of the fee and an option as to whether I want to close my account because of the fee. Maybe I DON'T WANT TO PAY THE R273.60 PER YEAR!!! i hope Edgars gets flooded with queries and complaints. Now I expect service at this price. Never mind their absolutely RUDE consultants who phone if you're paying a bit late. Edgars you'd better shape up or maybe the consumers will ship you out. Don't think it can't happen.<br>