PC
Pierre C
1 reviews | Active since Jan 2012
17 Aug 2015, 10:52
R0.54 for late payment
I normally buy on credit due to I do not carry cash or an Edgars card with me (get my number at the back) and pay via EFT asap when I get back home. Unfortunately for me, I paid the wrong amount and was later blacklisted because I did not pay R10 rand for a few months and every month R0.54 was added due to a late payment and due to my error I did not read my accounts because it was \paid in full". No where was it taken into consideration that I have this account for 30-40 years and I have never defaulted. Anyhow"
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Replies (1)Edgars's replyOfficial
19 Aug 2015, 09:59Hello pierrecor,
Thank you for raising your account concerns with us. Please be advised the account is in a current state. However, you do have an amount due on the 31/08/2015. The latest statement has been emailed to you. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your account concerns with us. Please be advised the account is in a current state. However, you do have an amount due on the 31/08/2015. The latest statement has been emailed to you. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply19 Aug 2015, 09:59
Official
Hello pierrecor,
Thank you for raising your account concerns with us. Please be advised the account is in a current state. However, you do have an amount due on the 31/08/2015. The latest statement has been emailed to you. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your account concerns with us. Please be advised the account is in a current state. However, you do have an amount due on the 31/08/2015. The latest statement has been emailed to you. We apologise for the overall experience.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
