quick to get money but cant make customers happy.

<p>so, last week I had already wrote a report abput no statements. I then got a phone call and was given a reference number. its now a new month and I am still waiting, I will NOT pay for their stuff ups. i am sick and tired of paying for issues that were not my fault but edgars fault. I will take this further. I will not pay till I get posted a statement so I have proof of payments and proof of costs on my account. how do you guys expect us to go to the banks with no documents?? I am beyond dissapointed with Edgars. I must pay R600.00 when I have requested numerous times to get information on my monthly installments yet each month they tell me a different story. It either be taken off my name and i go back to my agreed amount with statements being POSTED to me or I take this further.</p>