KM
Kholofelo M

1 reviews | Active since Dec 2016

01 Dec 2016, 15:24

Quick and efficient service

<p>Someone **********ly got an edgars card using my details, i do not know how because i have not lost my ID, edgars quickly resolved my query very quickly and cleared the debt that was created by the ********* of R6400. The lady who helped me at Edgars store at Festival mall was also very helpful when assisting me</p>

0
Replies (1)
Edgars
Edgars's reply14 Dec 2016, 12:31
Official

Thank you for bringing this matter to our attention .Please accept our sincere apologies for the inconvenience and frustrations caused to you.We can only pick up a cash card for you on our system. Kindly note that your query has been escalated to the ***** and disputes team for an investigation and feedback will be provided .

***/GO

Kind regards

Edgars Customer Experience team

Best regards,