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Ntsoaki N
1 reviews | Active since Sept 2018
16 Oct 2018, 10:56
Query unresolved
Please help me sort out the problem that I am being forced by Edgars to pay money that I don't owe for Data and SMS bundles. Even though I logged a complain about this. I keep on getting Emails and SMS daily to pay the money. They always respond that they will reverse but nothing like that is happening. Please please help me.
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Edgars's replyOfficial
18 Oct 2018, 09:07Thank you for making contact with us . Please note that your query has since been escalated to our service provider for cancellation and reversal of the fees and feedback will be provided to you. We apologise for the frustrations caused .
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Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply18 Oct 2018, 09:07
Official
Thank you for making contact with us . Please note that your query has since been escalated to our service provider for cancellation and reversal of the fees and feedback will be provided to you. We apologise for the frustrations caused .
***/go
Kind regards
The Edgar's Customer Experience Team
Best regards,