1 reviews | Active since May 2016
Quality of clothes
<p>I bought 8 Free to be tops within a period of 1 to 5 months and all have holes on them i have 2 tops with the tags still intacted with holes in the tops the quality is cheap .i need to know why edgars is stocking these type of quality .im taking all these tops back to edgars and i want someone to quality check these and come back to me and let me knw whats the issue all were bought on mine and my husbands account..very poor quality especially because the items are not cheap</p>
Kindly be advised that as discussed over the phone. We have escalated the complaint to the Edgars West wood management to address as our valued customer is not happy with the quality of the free to be U tops purchased at our outlet. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.
Kindly be advised that as discussed over the phone. We have escalated the complaint to the Edgars West wood management to address as our valued customer is not happy with the quality of the free to be U tops purchased at our outlet. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***.