RL
Romeo L
1 reviews | Active since Aug 2015
16 Mar 2016, 10:25
PURCHASE GOOD TASTE TRAVEL AND EVE
Edgars and Jatara Group are billing up our accounts with the above travelling fees which is unacceptable without my consent.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
16 Mar 2016, 15:13Hello Romeo Makgatho,
Thank you for making contact with us.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience you had in regards to the financial service product linked on your account without permission. ( Purchase Good Taste Travel and Eve).
Please be advised that your query is referred too ur 3rd party company for investigation purposes. Upon their findings feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience you had in regards to the financial service product linked on your account without permission. ( Purchase Good Taste Travel and Eve).
Please be advised that your query is referred too ur 3rd party company for investigation purposes. Upon their findings feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply16 Mar 2016, 15:13
Official
Hello Romeo Makgatho,
Thank you for making contact with us.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience you had in regards to the financial service product linked on your account without permission. ( Purchase Good Taste Travel and Eve).
Please be advised that your query is referred too ur 3rd party company for investigation purposes. Upon their findings feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
We really appreciate your feedback as it helps us to continually improve on our service to you and enables us to identify and rectify any problem areas as soon as possible.
Our sincere apologies for the negative experience you had in regards to the financial service product linked on your account without permission. ( Purchase Good Taste Travel and Eve).
Please be advised that your query is referred too ur 3rd party company for investigation purposes. Upon their findings feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***