1 reviews | Active since Jul 2012
Puniched for paid up account.
I paid up my Account in May. And over pay on the account on the following months. In August I made a purchase and now I'm being double charge for Deferred interest. Contacted AccountsJhb. Nokuthula Nhlapho REFUSE to assist me on a breakup on how they got the deferred interest amount which is double the normal interest charged on the account. Why am I charged double interest on a over paid account.
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the debit that was done for purchases made.. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***8/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the debit that was done for purchases made.. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***8/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.