DO
Deon O
1 reviews | Active since Jan 2013
15 Sept 2015, 08:07
Promotion items out of stock
10.09.2015 I received a promotional sms from Edgar's with regards to the Jockey promotion - Buy 1 get 1 free.<br> I went to GoldenWalk 09h00, as the store opened, and wanted to purchase trunks, only to find that they have 3 in stock. Edgar's does false advertising, just to get you in store to purchase other items. I sent a complaint on their site, but got zero response.
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Edgars's replyOfficial
16 Sept 2015, 13:41Hello GUD,
Thank you for raising your concerns with us. Please be advised the promotion was valid but was 'while stock last' as the stock was limited. We apologise that you were disappointed as you didn't get the desired items, but we have referred this query to our buyers to have a look out on our next promotions.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised the promotion was valid but was 'while stock last' as the stock was limited. We apologise that you were disappointed as you didn't get the desired items, but we have referred this query to our buyers to have a look out on our next promotions.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Edgars's reply16 Sept 2015, 13:41
Official
Hello GUD,
Thank you for raising your concerns with us. Please be advised the promotion was valid but was 'while stock last' as the stock was limited. We apologise that you were disappointed as you didn't get the desired items, but we have referred this query to our buyers to have a look out on our next promotions.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised the promotion was valid but was 'while stock last' as the stock was limited. We apologise that you were disappointed as you didn't get the desired items, but we have referred this query to our buyers to have a look out on our next promotions.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***