ZB
ZANI B
1 reviews | Active since May 2012
10 Dec 2015, 10:26
PROMISES TOO GOOD TO BE TRUE!!
I logged a complaint in November with regards to spam calls i receive every day from Edgars.<br> I was promised that my number was removed from the marketing list and that i will not be called anymore.<br> I installed truecaller on my phone and today, yet again I received a call from Edgars and again they dropped the call when I answered. The name allocated to the number: Edgars - Ryan. I have a photo of this call<br> <br> This is VERY unprofessional and you are intruding on MY working hours! STOP PHONING ME AS I WILL REPORT EDGARS AND CANCEL MY ACCOUNT! NO MORE EMPTY PROMISES, I WANT THIS TO STOP NOW!!!<br>
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Replies (1)
Edgars's replyOfficial
11 Dec 2015, 16:09Hello inaz01,
We must sincerely apologise that you still receive Tele Marketing calls. Removing a customer from the marketing list shouldn't be such a hustle. We assure you we have notified management so to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise that you still receive Tele Marketing calls. Removing a customer from the marketing list shouldn't be such a hustle. We assure you we have notified management so to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply11 Dec 2015, 16:09
Official
Hello inaz01,
We must sincerely apologise that you still receive Tele Marketing calls. Removing a customer from the marketing list shouldn't be such a hustle. We assure you we have notified management so to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise that you still receive Tele Marketing calls. Removing a customer from the marketing list shouldn't be such a hustle. We assure you we have notified management so to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***