SM
Sine M

1 reviews | Active since Dec 2017

14 Dec 2017, 21:49

Promised refund and I'm still waiting

On 22 Feb 2017 I discovered that Edgars was deducting R50 airtime On My account since 2014. They promised to refund in three months every time I go to the branch or call the customer service department. It's now close to a year and I'm still waiting. Please assist with this matter.

0
Replies (1)
Edgars
Edgars's reply15 Dec 2017, 11:58
Official

Thank you for bringing this matter to our attention .We will follow up with our third parties regarding the refund for the airtime subscription and feedback will then be provided to you.

Your ***/GO

Kind regards

The Edcon Customer Experience Team