CG
Cornelia G

1 reviews | Active since Dec 2013

17 Oct 2015, 09:53

Product was delivered eventually

I would like to thank Red Square online for taking my previous complaint seriously and for sending me the product that was missing in the original parcel. It is just a pity that it onky happened after I complained on this platform.

0
Replies (1)
Edgars
Edgars's reply20 Oct 2015, 13:18
Official
Hello Conni_K20,

Thank you for taking your time to write us this compliment. We understand the frustration we might have caused, but we are pleased you were eventually assisted. We assure you corrective measures will be taken to avoid the re-occurrence of this nature. Thank you for being so kind to write back to us with positive feedback. This compliment will be referred to the Red Square online team.

The reference number for your compliment is: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number.

Kind regards
Edcon customer experience
***

Best regards,