1 reviews | Active since May 2014
<p>I went too Edgars east gate today too buy some boots , I tried a pair of grasshopper boots on and liked them , the staff member who was helping me was very nice and told me they had 30 % off sale on all mens boots , so I found another pair a darker brown which I preferred so tried them on they fitted fine , so before I went too the counter I asked the sales guy on the floor the price of them both and he told me the grasshopper boot was 799 and are on Mark down 30% and are now 549 great price so I asked him how much the other boot was and he told me those were 1100 and no Mark down , so I called the manager over and asked him if the sakes guy was right and he told me he is right because the leather puma vellie is a sports shoe hahaha but it's a leather boot? He then said and it's because it isn't a mens lifestyle shoe ? So I'm quite embarrassed as I have had a pair of these before and that means I been wearing ladies boots hahaha , what a joke africa mid leather boots are woman's even though they are in the mens section , anyway I will go buy my boots from another shop where they know what they talking about , I will attach a pic of both pairs that I liked , the pair on the right are the woman's sport shoes as I was told </p>
We have escalated the complaint to the Edgars East gate mall management to address as our valued customer is not happy that you the staff members were not that helpful when you were looking for a pair of shoes. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars East gate mall management to address as our valued customer is not happy that you the staff members were not that helpful when you were looking for a pair of shoes. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars East gate mall management to address as our valued customer is not happy that you the staff members were not that helpful when you were looking for a pair of shoes. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars East gate mall management to address as our valued customer is not happy that you the staff members were not that helpful when you were looking for a pair of shoes. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
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