CL
Claudette L
1 reviews | Active since Jul 2011
23 Sept 2015, 09:59
Privacy law - Numerous Call Centre Calls
Good day<br> <br> I have received NUMEROUS calls from your Call centre (No caller ID). In one day i received 17 calls. (not even talking about all the other days) When i pick up there is a delay from the other side of the call and the line is extremely bad. I in no way gave permission to Edgars to phone me regarding promotional or other products that you offer. Please update your database AND STOP CALLING ME AS I AM NOT INTERESTED! <br> <br> Regards<br> <br>
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Replies (1)
Edgars's replyOfficial
23 Sept 2015, 15:30Hello lilo247,
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused.
Kindly be advised that your query has been forwarded to our marketing department for opting out.
You should no longer receive any marketing related phone calls.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused.
Kindly be advised that your query has been forwarded to our marketing department for opting out.
You should no longer receive any marketing related phone calls.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Edgars's reply23 Sept 2015, 15:30
Official
Hello lilo247,
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused.
Kindly be advised that your query has been forwarded to our marketing department for opting out.
You should no longer receive any marketing related phone calls.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused.
Kindly be advised that your query has been forwarded to our marketing department for opting out.
You should no longer receive any marketing related phone calls.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***