DL
Donavan L
1 reviews | Active since Mar 2014
17 Sept 2015, 14:16
Pricing goods excluding VAT
Dear Edgars<br> <br> I have purchased goods from you on 3 separate occasions, please advertise at the door that all your goods are priced excluding VAT, this is the only retail store that I know that the price on the Tag is excluding VAT. Either you fix you pricing of all the goods and include VAT, or you advertise that all pricing of goods are exclusive of VAT (by the doors). You are misleading the public, please resolve! I will not be scared to take you to the ombudsman or get the media involved.<br> <br> Regards<br> Donavan<br>
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Edgars's replyOfficial
18 Sept 2015, 16:36Hello Shiloh007,
Thank you for notifying us of this matter. It Is feedback from customers like you that helps us to improve. Please be advised we have notified management of this matter and we assure you corrective measures will be taken. We apologise for the overall experience, but we assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for notifying us of this matter. It Is feedback from customers like you that helps us to improve. Please be advised we have notified management of this matter and we assure you corrective measures will be taken. We apologise for the overall experience, but we assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply18 Sept 2015, 16:36
Official
Hello Shiloh007,
Thank you for notifying us of this matter. It Is feedback from customers like you that helps us to improve. Please be advised we have notified management of this matter and we assure you corrective measures will be taken. We apologise for the overall experience, but we assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for notifying us of this matter. It Is feedback from customers like you that helps us to improve. Please be advised we have notified management of this matter and we assure you corrective measures will be taken. We apologise for the overall experience, but we assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,