jS
jolene S
1 reviews | Active since Jun 2015
16 Jun 2015, 21:34
Prices being changed
Honestly so sick of being ********** by individual edgars stores. Edgars prints a price and it seems each individual edgars store has free reign to change and increase the price. Worst is I can see the cheaper price through the new price, yet forced to pay more than it is clearly worth-why else would the original price be less?? Disgusted by how stupid edgars thinks their clients are, or just dont care and increase prices as they please.
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Edgars's replyOfficial
18 Jun 2015, 09:18Hello notimpressed17,
Thank you for raising your concerns with us. Kindly note it is not our mandate to mislead our customers. But to give them a pleasant shopping experience with fair prices, thus this query was referred to management to address. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department in ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note it is not our mandate to mislead our customers. But to give them a pleasant shopping experience with fair prices, thus this query was referred to management to address. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department in ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply18 Jun 2015, 09:18
Official
Hello notimpressed17,
Thank you for raising your concerns with us. Kindly note it is not our mandate to mislead our customers. But to give them a pleasant shopping experience with fair prices, thus this query was referred to management to address. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department in ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Kindly note it is not our mandate to mislead our customers. But to give them a pleasant shopping experience with fair prices, thus this query was referred to management to address. We apologise for the overall experience, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department in ***
Kind regards.
Edcon customer experience team.
***
Best regards,