NH
Nolene H

1 reviews | Active since Oct 2016

02 Feb 2017, 16:29

Prescribed debt still reflecting

<p>I have been trying to get in touch with Edcon with regards to an Edgars account I opened in 22-01-2013</p> <p>I require my prescribed letter for this account as this account was prescribed </p> <p> </p> <p>I am aware of the prescribed law in SA and I am aware that this debt was written off and sold to Attorneys.</p> <p> </p> <p>I am requesting your soonest feedback regarding this matter the prescribed debt letter as I will have no choice than to lay a complaint at the National Credit Regulator as this is affecting my credit record.</p> <p> </p>

0
Replies (3)
Edgars
Edgars's reply06 Feb 2017, 09:54
Official

Kindly be advised that the matter regarding the prescribed letter request has been sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the follow up. Please find the below reference number for your email ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply06 Feb 2017, 09:56
Official

Kindly be advised that the matter regarding the prescribed letter request has been sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the follow up. Please find the below reference number for your email ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

NH
Nolene H's update02 Mar 2017, 09:30
Reviewer Update

STILL NO LETTER AFTER PROMISES AND PROMISES

ITS MARCH NOW!