Prescribed Account
Edgars please explain why is Nimble still harassing me with a prescribed account that you guys have confirmed that it is closed and prescribed<br> I have reported the matter to the Credit Ombudsmam as I am not getting any joy from you. Why are they still collecting on the account yet you send me a confirmation that it has been closed. That confirmation was received on the 22 Sep 2015<br>
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Edgars's replyOfficial
13 Nov 2015, 10:26Hello GontseEnough,
We would like to apologise for the overall experience. Please be advised we have referred this query to the accounts department manager to address, and also copied Nimble. We assure you all concerns raised will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
We would like to apologise for the overall experience. Please be advised we have referred this query to the accounts department manager to address, and also copied Nimble. We assure you all concerns raised will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply13 Nov 2015, 10:26
Official
Hello GontseEnough,
We would like to apologise for the overall experience. Please be advised we have referred this query to the accounts department manager to address, and also copied Nimble. We assure you all concerns raised will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
We would like to apologise for the overall experience. Please be advised we have referred this query to the accounts department manager to address, and also copied Nimble. We assure you all concerns raised will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,