TM
Tshilidzi M

1 reviews | Active since Feb 2014

19 Oct 2015, 12:26

pregnant and treated like im nothing

Shopping at Edgars pitchard street in JHB CBD was horrible today,the 50% sale was on from the 8th October 2015 yesterday so I decided to pick few things for my unborn baby as much as the store was packed I told myself I will do the shopping fast and leave but the que was soo long when I que at 13:00 but I decided to wait as I have shopped in bargain saving almost R1500 from my shopping at 15:00 I was pressed I needed a toilet the lady behind me suggest I go to the front but because ever since I'm pregnant I never do go for special treatment (though it was required and allowed ) we stood there but I could feel I can't go no further that's when she went and explained to the cashier who said I should come so to be sure I pulled my trolley to the front but I heard people whispering \she will not pay before me

0
Replies (1)
Edgars
Edgars's reply21 Oct 2015, 10:37
Official
Hello Tshilidzim,

Please note that our attempts to contact you on the number provided have been unsuccessful.

Thank you for bringing this matter to our attention. We do apologise for the discomfort caused, as we always want your shopping experience with us to be a great one.

Kindly be advised that the concerns you have raised with us regarding the stores management will be addressed accordingly.

The reference for your query is as follows: ***/GO

Again we do apologise and thank you for taking the time to alert us of your service experience, as it is customers like you that help us improve on our service shortfalls.

Kind regards,
Edcon customer experience team
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