1 reviews | Active since May 2021
Potential ***** Issue with Edgars Account
Dear Hello Peter,
I hope this message finds you well. I am writing to seek your assistance in resolving a concerning issue I am facing with Edgars, a well-known retail company.
My name is Mr. Lukes, I am a customer of Edgars, and I recently reported a potential ***** issue to their customer line. Despite their assurance to get back to me within 24 hours, this timeframe has lapsed, and I have yet to receive any response from them.
The issue at hand involves a subcontractor of Edgars, which provides funeral and medical services. It has come to my attention that this subcontractor has been deducting fees from my monthly account installments to pay for funeral and medical cover, which I did not consent to. These deductions have been occurring without my knowledge or authorization, and I am deeply concerned about this breach of trust.
I am seeking your assistance in resolving this matter swiftly and effectively. My primary objective is to have the deducted money reimbursed to my Edgars account and to ensure that such unauthorized deductions cease immediately.
I trust in Hello Peter's expertise and reputation for addressing consumer complaints effectively, and I am hopeful that you can assist me in resolving this issue with Edgars.
Please let me know if you require any further information from my end to proceed with the investigation.
Thank you for your attention to this matter, and I look forward to your prompt response and assistance.
Yours sincerely,
Mr. Lukes
