POOR SERVICE - HARASSMENT FOR PAYMENT OF CLOSED ACCOUNT

I've been receiving constant messages (both SMS and Email) of my account being in arrears for a collections agency call MBD...

My Edgars account was paid up and closed in June 2021, they've even confirmed it when I called the call centre. So how am I getting harassed with continuous messages.

I've spoken to MBD multiple times and sent them my confirmation of closure email as well as the POP of the final payment made. Ive also emailed Edgars multiple times with not response.

I'm horrified that I've now been threatened with being blacklisted.

This is shocking service from what was once a great retailer. Please sort this out urgently!