TP
Thabo P
1 reviews | Active since Aug 2015
02 Oct 2015, 09:52
poor service.empty promises
After months of continued struggles to get my name removed. I still find myself with no resolution..bad record .I paid up the account in December last year and got a letter for confirmation. Yet the account is still in arrears.<br> I posted my query a few months ago and was promised Il be cleared. <br> <br> Herewith is a response link from edcon<br> http://hellopeter.com/edgars/complaints/removal-from-itc-***.<br> <br> Can anyone hear my cry.<br> <br> I'm begging to be cleared
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Replies (1)
Edgars's replyOfficial
05 Oct 2015, 15:36Hello thabosethpheme,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
Kindly be advised that the concerns you have raised with us have been forwarded to our accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
Kindly be advised that the concerns you have raised with us have been forwarded to our accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,
Edgars's reply05 Oct 2015, 15:36
Official
Hello thabosethpheme,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
Kindly be advised that the concerns you have raised with us have been forwarded to our accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and discomfort caused.
Kindly be advised that the concerns you have raised with us have been forwarded to our accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,