JE
Jaco E
1 reviews | Active since Apr 2014
19 May 2022, 13:41
POOR SERVICE EDGARS / ADCON
Looking at the ow rating of EDGARS on Hello Peter it is no wonder that we receive absolutely no reply on our e-mails I have been attempting now for more than a year to get the benefits associated to a EDGARS VIP CLUB-member passing away. that i.e. my wife. I receive no responses, just automated responses acknowledging receipt of my emails. The services of EDCON is pathetic.
Helpful (0)
Replies (2)0
Replies (2)Edgars's replyOfficial
19 May 2022, 14:08Good afternoon Jaco,
Trust you well.
Thank you for taking my call.
We are sorry that your recent experience has led you to contact us with a complaint.
Please forward all claim documents submitted to Hollard.
I will assist and escalate your club claim and will provide feedback.
Thank you and take care.
Trust you well.
Thank you for taking my call.
We are sorry that your recent experience has led you to contact us with a complaint.
Please forward all claim documents submitted to Hollard.
I will assist and escalate your club claim and will provide feedback.
Thank you and take care.
Best regards,
Edgars's reply19 May 2022, 14:08
Official
Good afternoon Jaco,
Trust you well.
Thank you for taking my call.
We are sorry that your recent experience has led you to contact us with a complaint.
Please forward all claim documents submitted to Hollard.
I will assist and escalate your club claim and will provide feedback.
Thank you and take care.
Trust you well.
Thank you for taking my call.
We are sorry that your recent experience has led you to contact us with a complaint.
Please forward all claim documents submitted to Hollard.
I will assist and escalate your club claim and will provide feedback.
Thank you and take care.
Best regards,
Edgars's replyOfficial
24 May 2022, 10:13Good morning Jaco.
Trust you well .
Just a follow up on your claim.
Please forward me your claim documents sent to Hollard . I will follow up on your claim.
Awaiting your response.
Thank you and take care.
Trust you well .
Just a follow up on your claim.
Please forward me your claim documents sent to Hollard . I will follow up on your claim.
Awaiting your response.
Thank you and take care.
Best regards,
Edgars's reply24 May 2022, 10:13
Official
Good morning Jaco.
Trust you well .
Just a follow up on your claim.
Please forward me your claim documents sent to Hollard . I will follow up on your claim.
Awaiting your response.
Thank you and take care.
Trust you well .
Just a follow up on your claim.
Please forward me your claim documents sent to Hollard . I will follow up on your claim.
Awaiting your response.
Thank you and take care.
Best regards,
