DC
Delaine C
1 reviews | Active since Feb 2014
28 Jul 2015, 12:40
Poor Service Delivery
Kindly note I have recently made a purchase on Red square online I purchased Clinique products however when I received my products on the 27.07.2015 , my gift to purchase was not in the package , I spoke to someone they told me they will contact me ,( foolish me I didn't take the name) I had left emails upon emails querying this no on as contacted me as yet,
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
29 Jul 2015, 13:31Hello DELAINE.CHETTY,
Thank you for bringing thus matter to our attention. Please note we have referred this matter to the red square online team. We assure you concrete feedback will be given to you with regards to the free gift. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing thus matter to our attention. Please note we have referred this matter to the red square online team. We assure you concrete feedback will be given to you with regards to the free gift. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply29 Jul 2015, 13:31
Official
Hello DELAINE.CHETTY,
Thank you for bringing thus matter to our attention. Please note we have referred this matter to the red square online team. We assure you concrete feedback will be given to you with regards to the free gift. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for bringing thus matter to our attention. Please note we have referred this matter to the red square online team. We assure you concrete feedback will be given to you with regards to the free gift. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,