SM
Siyanda M
1 reviews | Active since Sept 2017
02 Jan 2018, 12:53
Poor service delivery
I bought airtime from Ota edgars account on the 30th of December for R60 and I never received the sms voucher and on the 31st of December I bought another R60 airtime and still didn't receive any airtime I have tried calling but no one can help me
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Edgars's replyOfficial
02 Jan 2018, 13:36Thank you for bringing this matter to our attention .Please accept our apologies for the frustrations caused .We have escalated your airtime query to our service provider RMCS and feedback will be provided to you within 48hrs.
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply02 Jan 2018, 13:36
Official
Thank you for bringing this matter to our attention .Please accept our apologies for the frustrations caused .We have escalated your airtime query to our service provider RMCS and feedback will be provided to you within 48hrs.
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,