POOR SERVICE ANS BEING INCONVENIENCED

Edgar's Maponya Mall service is not doing it for me I bought shoes at South gate and wanted to do an exchange there they literally refused to exchange be side I didn't have original receipt from the exchange I did previously... They would have done a print out or requested one from them, I really don't understand one should be sent from Pilar to post... We use money and petrol to travel so I don't have time to run around.... Black people are being treated like we don't know things.... For future reference be accommodative.... And get advanced systems that will assist a client in all shops. 😡😡😡