CR
Cybil R

1 reviews | Active since Dec 2017

30 Sept 2021, 17:03

POOR SERVICE AND DEFECTED ALCATEL TABLET

Bought an Alcatel tablet on: 4 April 2021 from Edgars Cape Gate. Start giving problems. Took it back on 6th September 2021. Came back 28 September 2021 with different problems. Try to contact them numerous times on: *** to no avail. Finally got hold of the cashier Bongiwe on her cell phone just to find out that she's off. She told me to take it to the nearest store to be sent a 2nd time for repairs because I'm in KZN at the moment. Of course I went off my rockets. I told her I want a new tablet just to be told it ain't gonne happen. Because she's at home, I couldn't speak with the store manager on her phone and no answer on the store phone. I need a new tablet. I'm so @)_++&' with Edgars.

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Replies (1)
Edgars
Edgars's reply10 Nov 2021, 12:34
Official
Good day.

Thank you for taking my call.

The store will be in contact with you concerning cell phone tablet claim.Please let me know if you need further assistance.
Thank you .