poor service and bad debt collectors edgars

My name is anita mabada , i had an account with edgars and i was owing about R1100 the account which was later handed over to some lawyers apparently NSC(CAN'T SEEM TO GET AHOLD OFF) , on the 6 December 2018 i got call from 087 number to make payment as account was over due , i spoke to some lady and told her i want to make full payment of that R1100 but she said no she will give me a discountof 80%(i have call recording of this) and i must pay R342.99 instead and account will be cleared off ... I immediately made payment and didn't waste any time , payment went through my bank and i later called to confirmed if payment was received which was confirmed they recicved the payment . I then waited a few weeks if they will send paid up letter , but they haven't done so , it now the 28th january 2019 still i haven't received my paid up letter or the other amount being cleared off with edgars still appears , now when i check my credit report i have a judgement against my name due to this account "not being paid " even though i made payment and was guaranteed the account will be paid off. I have been making numerous calls to edgars and being given different number to now call the lawyers they appointed to send paid up letter , everyday not a day goes by without calling edgars , i've spoke to Thidi , nomathemba , zintle , all promising the will have it sorted out but still i remain with a judgement on my credit score ... these are all the number thus far i have been given with no luck to have this sorted out ********** 447 edgars collecions Thidi , ********** 870 nomathemba , Virginia zanele and refilwe ns collections ********** 817/19/28

********** ********** 972 ********** 972 ********** 988188 i have a huge bill because i have been calling Edgars with no luck of being assisted , my details are , email ********** , please advise what is next step as i feel frustrated and haven't had any joy in this matter

Please note payment was done 6 December 2018 and i have proof of payment and as well as call recording being made to you sending me post to pillar .... I'm also going to seek Legal advise if this matter is resolved later by next week and my name cleared off ...