Poor service

Hi my name is Dominique , I am so disgusted by the service I received from the edgars group in cape gate I have only received about three calls from the staff in 5 months , whereby me as the client has been calling nonstop numerous times for 5 months for my account to be canceled. I have paid what I should for the account to be canceled . I am so sick and stressing been in and out hospital for stressing and plus I am 5 months pregnant it’s not good for me or the baby . I have been buying airtime numerous times to get hold of hollard or the cape gate store (Edgars) . I have been emailing to different websites but yet I still don’t get someone to assist me with my account that suppose to be closed People from the store that suppose to help a client and close my account was (Trevor ,Zinzie ), and another lady named princess or precious. If anyone can assist me who is higher than these people my number is ***