1 reviews | Active since Aug 2017

07 Aug 2017, 14:20

Poor service

<p>My name is Kyle Demas I'm still waiting for a message from Edgars to let me know if my account has been approved all I ever hear is that it's pending ***</p>

0
Replies (2)
Edgars
Edgars's reply07 Aug 2017, 14:52
Official

We have received your concerns and apologise for the inconvenience caused by the matter.Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO . Kindly find the direct new accounts team details below.

New accounts Express Credit ***

New Accounts Queries ***

Faxes ***

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

Edgars
Edgars's reply07 Aug 2017, 14:52
Official

We have received your concerns and apologise for the inconvenience caused by the matter.Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO . Kindly find the direct new accounts team details below.

New accounts Express Credit ***

New Accounts Queries ***

Faxes ***

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,