Poor Service

<p>My Edgars account is blocked. The store in Alberton is unable to tell me why. Phoned two diferent numbers and I am told you have to provide FICA documents. Why do we have to find out the account is blocked. Why is there no written communication asking for the information before the account is blocked. So I am still non the wiser as to what process to follow. Edlin at the your one call centre starting screaming at me when I asked questions as to why there is no comminication. Even the Alberton Branch is not trained to explain and assist. The answers in general it is blocked we do not know. It is now handled by ABSA. Sorry it is not good enough. </p> <p>Why can Edgars not communicate and tell us what is required. In general the attitude of the staff is unhelpful and very unfriendly.</p>